Cancellation Policy

We get it…Life can get busy, and things can come up last minute, however cancellations and no-shows can have an enormous impact on a small business.

All new appointments will require a set non refundable booking fee that will come off the total price on the day of treatment.If you must cancel your appointment please note any cancellation made inside the 72hours required of the scheduled appointment,you will forfeit the nominated booking fee. For any cancellations outside this period we will refund your deposit and hold a $50 admin and processing fee.

No refunds are given under any circumstances.


Please arrive on time your appointment. As a private one on one booking, we have reserved this space for you only. If you’re late to your booking, please note the appointment may be shortened as to be respectful of the next client with full payment of the booking to be charged.

Tattoo Bookings

All Tattoo bookings require a $200 booking fee.
Regional tattoo bookings require 5 days’ notice of cancellation or changes.
Any cancellation outside this period we will refund your deposit and hold a $50 admin and processing fee.

Child policy

For health and safety practices we kindly ask that you please do not bring your children to appointments without discussing this with us prior. As this is clinical practice, we have hygiene and infection control protocols we abide by with, also items that may harm a child when left unattended. Our priority is your children’s safety, and we appreciate your consideration in honoring this policy.


Please also note if you reschedule more than twice, we will require a 100% upfront booking deposit upon re booking.